Pawzitive was started with one goal, to help your pet access a healthy, effective, and delicious-tasting treat. I want your best friend to feel Pawzitive all day long! That also means I want you to feel confident that you are giving your dog a great product; if you don't, you can get your money back. All of my products come with a 100% Satisfaction Guarantee. Just let me know, and I will make it right. 

You may return new, unused, and unopened products within 30 days of delivery for a full refund, minus shipping and credit card fees. For items that have been opened, you can return them within 15 days for a full refund or within 30 days for store credit, minus shipping and credit card fees.

If the return results from our error, such as receiving the incorrect or defective product, you will receive a full refund for the item, plus the shipping costs paid. 

You should expect your refund within 14 business days of us receiving the product(s) back. If, for any reason, you do not receive your refund within 14 business days, please get in touch with us at hello@getpawzitive.com.